Where Is My Certificate?
Whether you want to show an employer your proof of completion for a course or want to have the certificate on file for later use, knowing where to locate it is important. Here's how to find your certificate.
If you have not hit 100% progress with your course, you will not be awarded your certificate. Double check that you've hit 100% progress with your course before trying to access your certificate.
- Firstly, Log in to your account.
- Secondly, Click the "My Account" button located on the upper right corner of the webpage.
- Thirdly, click "My Certificates".
If you've been awarded your certificate, you will see the course name and date of issuing as shown below. Click on it and it will open your certificate for you.
Below the certificate is a "Download PDF" button you can use to download your certificate. When you click "Download PDF" you may get a pop up like shown below. If presented with the option: the file, do not open it. If you choose open instead of save, the PDF will open as a line of computer code instead of as a PDF that you can download.
If you haven't hit 100% progress and are unsure as to why, view this article that lists the most common reasons you may be stuck below 100% progress.
If you have 100% progress on your course but no certificate on your account, please reach out to email@example.com for further assistance.